What Information Do We Collect?

To provide a personalised service and continually find ways to improve your shopping experience at nano-machinery.com, we may, ask you to submit personal information such as your name, e-mail address, postal address and telephone number. We then use and store such information you, or are asked to enter (for instance, when you contact us with feedback or request our regular newsletter), on our website or give us through other means.

You are under no obligation to provide such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services and features on our site.

Automatic Information is collected and stored whenever you visit our website. Like many websites, we use “cookies” and information collected when you access Nano-machinery.com with your web browser. Other collected examples include the (IP) Internet Protocol Address used to connect you to the internet also e-mail address, login and password, computer, browser type and version (E.g. Internet Explorer 6.0), operating system (E.g. Windows XP Pro). We are also able to see the date and time of your visit, the pages you visited, the products you viewed or searched for, cookie number and purchase history to help us create features such as ‘Best Seller’ etc. ‘What are Cookies?’

From time to time we gain other information about you through Other Sources and add this to your account information such as missing information required for in-complete addresses from international couriers. Also credit history and bank information, which we use to prevent and detect fraudulent use of credit or debit cards and to offer certain credit or financial services to some customers.

To help us provide you with the best service we communicate Through e-mail, information from this source is again used and stored and when we communicate with you through e-mail we often receive a ‘read receipt’, confirmation of when you open e-mail from nano-machinery.com.

How Is The Information Used?

We will use the information collected and stored to:

Identify visitors.
Complete orders.
Deliver products and services.
Respond to enquiries.
Process payments.
Communicate with you about orders, products & services and promotions.
Send you the newsletter if you have requested it.
Update and maintain accounts with us.
Display testimonial information given.
Customise the content and/or layout or our page for each individual.
Inform you about functional changes to the site.
Carry out research on demographics, interests and behaviour.
Send you information we think you may find useful, including information about our new products and services and invitations to events, and
Use information to update our site security, carry out maintenance or prevent or detect fraud or abuses of our Web site.

We may occasionally send you direct mail by email about products and services, news or forthcoming events we feel may be of interest to you. This will only come from us at Nano-machinery.com and only if you have indicated that you wish to receive these offers. We will not sell or share your information with any third parties except as set out in ‘With whom is the information is shared’ section below.

You can tell us not to contact you either at and when you initially provide us with your information, or later by:

Replying with ‘unsubscribe’ in the subject line of any email sent to you,
By completing the feedback form (on our ‘Contact Us’ page) and using the ‘unsubscribe’ option from the drop down menu,
Making updates or amendments to your personal information, or
Contacting us to request that we cease using your information for direct marketing purposes.

With whom is the information shared?

We will not sell your personal information to others. Privacy is an important part of our business as we rely on your information to provide you with the best service and products.

1 We may, however, disclose aggregate statistics about our site visitors, customers and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistic will not include personally identifying information.

2 Nano-machinery.com may share information collected and stored with its sister site Nano-machineryWholesale.com owned by nano-machinery Co., Ltd.

3 As we grow and develop as a company, we may buy or establish new businesses and in doing so, customer information will also be transferred. In the unlikely event of Nano-machinery.com or its assets being acquired, customer information will indeed be one of the transferred assets. All information is subject to the promises made in pre-existing privacy policies (unless, of course, you consent otherwise).

4 We employ other companies and individuals to perform functions on our behalf, for example delivery companies, manufacturers and suppliers, web designers and maintenance and for general use by Nano-machinery.com staff to perform their duties.

5 We disclose personal information if required to do so by law or if it believes that such an action is necessary to protect and defend the rights, property or personal safety of nano-machinery Co., Ltd, the Web site or it’s visitors. This includes exchanging information with other companies or organizations for fraud prevention and credit risk reduction.

6 And finally with your consent. We will send full details when information may go to third parties and you will have the opportunity to not share your information with these

Where is information stored?

Information which you submit via this website is sent to a computer located in our head office. This is necessary in order to process the information and to send you the information you have requested. Information submitted by you may be transferred by us to our other offices and to other reputable third party organisations, which may be situated outside your country of residence.

Keeping your records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, or if you have another query relating to your information, please ‘Contact Us’ using our ‘Feedback Form’.

Your acceptance of these terms

By visiting nano-machinery.com, you consent to the collection and use of this information by Nano-machinery.com and to the Nano-machinery.com Privacy Policy and ‘Terms & Conditions’. If we change our privacy policy we will post these changes on this page. If the change in our privacy policy affects the use of your personal information, then we will use our best endeavours to contact you by email to seek your consent to the use.

Your rights

You have a right to request that we provide you with a copy of all the personal information about you held by us. You also have a right to correct any errors in that information. As mentioned above, you have a right to request that we cease to use your personal information for direct marketing purposes. There will, however, be an administration charge for this.

Please e-mail any questions, concerns or comments you have about these policies to the Privacy Policy at pongthorn@nano-machinery.com.